Aiorder — Smart Restaurant Management System
An O2O ERP solution for restaurants covering reservations, order management, staff shift scheduling, inventory tracking, and an AI-powered personalized ordering assistant.
Challenge
Restaurants needed a unified platform that connected front-of-house operations (reservations, orders) with back-of-house workflows (kitchen, inventory, staff shifts) in real time, while also providing intelligent menu recommendations based on individual user history.
Solution
Built a modular Rails backend integrating Dify AI for RAG-based ordering recommendations. Used WebSockets for real-time order synchronization across kitchen, service, and management dashboards. Designed the domain model around O2O event flows with transactional guarantees.
Impact Metrics
Comparison before and after implementation.
Order Sync Latency
Manual refresh
→
< 200ms real-time
AI Recommendation Relevance
N/A (no AI)
→
Personalized per user history
Key Achievements
AI Ordering Assistant
Integrated Dify AI with RAG workflow for personalized menu recommendations based on user history and real-time data.
Full O2O ERP Coverage
Single platform managing reservations, orders, staff shifts, and inventory for restaurant operations.
Real-Time Sync
WebSocket-driven order synchronization kept kitchen and service staff aligned without manual refresh.